Ethics & Our Commitment

Our Mission

At BricksAbove Inc, we believe that property management technology should serve everyone fairly — landlords, tenants, and the communities they share. We are committed to building a platform that promotes transparency, fairness, and respect in every interaction.

Fair Housing & Non-Discrimination

We are firmly committed to fair housing principles and compliance with the Canadian Human Rights Act, provincial human rights codes, and all applicable anti-discrimination legislation. Our platform is designed to support — never undermine — these protections.

• We do not tolerate discrimination based on race, colour, national or ethnic origin, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability
• Our tenant screening tools are designed to evaluate applicants based on legitimate, lawful criteria only
• We actively review our features and algorithms to prevent bias in tenant selection processes
• We provide guidance to landlords on fair and lawful screening practices

Tenant Rights & Dignity

We recognize that a rental home is more than a financial asset — it is where people live, raise families, and build their lives. We are committed to:

• Empowering tenants with clear access to their payment history, lease information, and maintenance status
• Ensuring tenant data is handled with the highest standards of privacy and security
• Providing accessible tools that do not create barriers for people with disabilities
• Supporting timely and respectful communication between landlords and tenants
• Never using technology to intimidate, harass, or unfairly pressure tenants

Transparency in Business Practices

We hold ourselves to high standards of transparency:

• Our pricing is clear and upfront with no hidden fees
• We clearly explain how we collect, use, and protect personal data
• We disclose our relationships with third-party service providers
• We are honest about the capabilities and limitations of our platform

Data Ethics & AI

As we incorporate technology including artificial intelligence into our platform, we commit to:

• Using AI responsibly and transparently, always disclosing when AI is involved in decision-support
• Never using AI to make autonomous decisions about tenant applications without human oversight
• Regularly auditing our systems for bias and unintended discrimination
• Collecting only the data necessary to provide our services
• Giving users control over their data and how it is used

Environmental Responsibility

We encourage sustainable property management practices through our platform:

• Digital-first processes that reduce paper waste
• Tools that help track and optimize utility consumption
• Supporting landlords in making environmentally conscious property improvements

Community & Industry Standards

We actively participate in improving the property management industry:

• We stay current with evolving residential tenancy legislation across Canadian provinces
• We collaborate with industry associations and housing advocates
• We welcome feedback from all stakeholders — landlords, tenants, and community members
• We report on our ethical practices and continuously seek improvement

Accountability

We hold ourselves accountable to these principles. If you believe we have fallen short of our ethical commitments, we want to hear from you:

BricksAbove Inc
Email: [email protected]
Phone: (548) 384-0900
Website: bricksabove.com

All concerns will be reviewed promptly and taken seriously. We are committed to continuous improvement and doing right by every person who interacts with our platform.